FREQUENTLY ASKED QUESTIONS
Our Most Common Inquiries
Welcome to our Help Center. Scroll down to find a collection of the most frequent questions and answers from our customers. If you can’t find what you’re looking for, let us know and we will get back to you in no time.
DO YOU OFFER INTERNATIONAL SHIPPING?
FAQ
Q1: Does IlluminatedWiz.com ship to other countries?
A1: No, we currently only ship within the U.S.
Q2: What methods of payment do you accept?
A2: We accept all major credit cards, PayPal, and Apple Pay.
Q3: How quickly will my order ship?
A3: Orders placed before noon Eastern Standard Time typically ship the same day. Orders placed after noon typically ship the following business day.
DO YOU HAVE GIFT WRAPPING SERVICES?
Q1: Does illuminatedwiz.com offer gift wrapping?
A: Not at the moment, but we are working on it.
Q2: Does illuminatedwiz.com offer any services?
A: Yes, we offer a range of services including free delivery, personalised book recommendations and book reviews.
Q3: How do I contact illuminatedwiz.com?
A: You can contact us by emailing us at sagaciouslywise@gmail.com or by setting up a consultation for services.
WHAT IS YOUR RETURN POLICY?
Currently the books have a final sale, unless you prove damage upon arrival from transit.